What does the Tenant see when using Proprli?

In Proprli, the user experience can vary depending on the account type. In this article, we will learn more about the Tenant's point of view.

When logged in, you might see three options on the left-hand side menu, in addition to your initials: Notifications, Tickets, and Certificates.

Within the Notifications icon, you will have access to updates and alerts regarding tickets and certificates. Learn more about the different notifications you might receive here.

The section Tickets shows the tasks created by you and other tenants regarding the buildings you were assigned to. It's possible to filter them by Open, Closed, Phase, Building, Category, Supplier, and Manager. Clicking on the line item will take you to the ticket, where you can access its details and use the chat feature to reach out to the Property Manager and the Supplier assigned to the task.

Within that section, you can also create a new ticket. Learn more here.

As a Tenant, you can be assigned as a responsible party for a certificate, which means that you will have the ability to add the updated versions of the documents to Proprli. Within the Certificates section, you will be able to manage the certificates you are responsible for, as well as filter them by Element, type of Document, Status, whether it's Legally required, and Building.

On the bottom left-hand corner of the screen, you can see your initials. Clicking on them will give you the option to Logout or go to Settings. Within Settings, you can make changes to your account information, unit preferences, language, password, and notification preferences. Learn more about settings here.

If you have any questions, please contact our Support team.

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