Tenant access management

Tenant access management

If your goal is to know which tenants have access to your buildings, follow the steps below.

Step 1: Select the building for which you want to manage the tenants.

Step 2: Click on the "Tenants" tab.



Listed, you can see all companies and contact person(s) assigned to the asset. That means that those contacts have the ability to log in to Proprli and create tickets for the building.



To learn more about how to assign a tenant to an asset, click here.

Step 3: Click on "Tenant management" to add or delete companies.



Step 4: Check the boxes corresponding to the companies you want to add as a tenant, or uncheck for those that no longer need the access.



Step 5: Save your changes.


If you have any questions, please contact our Support team.

    • Related Articles

    • Ticket management

      To access your company’s tickets, hover over the Dashboards option on the left-hand side and select Tickets. There are two tabs to facilitate management: the "My Tickets" tab takes into consideration the tickets for which you are the owner, while the ...
    • Remove tenant's access to the asset

      If you no longer want a tenant to have the ability to create tickets for one or more assets, there are two different ways to revoke that access. Learn more about your options below. Option 1: Remove the tenant from the tenant's list within the asset ...
    • Assign tenant to an asset

      To learn how to assign a tenant to an asset, follow the steps below. Step 1: When you first access Proprli, navigate to the Buildings section on the left sidebar to access the Buildings Dashboard. Step 2: From the Buildings Dashboard, select the ...
    • How to assign a tenant to a certificate

      Assigning a responsible party is a useful feature to organise certificates and assure that they are up-to-date. To learn more about this, follow the steps below. Step 1: To access the Responsibility tab, double-click the certificate line ...
    • Create a new tenant company and link a contact person

      To learn how to create a new tenant account and assign a contact person, follow the steps below. Step 1: When you first access Proprli, hover your mouse over the General option on the left-hand side of your screen, and click on Companies. Step 2: ...